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Global settings

To get to the Canned Responses Settings page:

  1. From the top navigation bar in Jira, choose Apps  >  Manage your apps
  2. Find Global Settings under Canned Responses in the sidebar menu.

You can also access Global settings from any Jira project menu where it is already visible.

Restrict visibility

When Restrict visibility toggle is on, you can select projects that are the only ones to display the Canned Responses panel in issue view.


When Restrict access toggle is on, you can select groups that will be entitled to use the plugin.

Personal and Project settings can be accessed by choosing "Canned Responses" in any Jira project menu where the app is enabled.

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