Canned Responses is what makes commenting Jira and Jira Service Desk issues better - faster and more comfortable.
It's best at saving you time and improving your team's productivity and quality of communication.
It's simple, yet powerful. It is loved by hundreds of help-desks and call-centres all over the world as well as by internal teams for various use cases.
It allows you to:
- create and manage customizable templates for comments
- add content-aware macros for various values from Jira fields
- set permissions and visibility of templates – for groups and projects
- quickly insert favorite templates with just one-click
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