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Canned Responses is what makes commenting Jira and Jira Service Desk issues better - faster and more comfortable.

It's best at saving you time and improving your team's productivity and quality of communication.

It allows you to:

  • create and manage customizable templates for comments
  • add content-aware macros for various values from Jira fields
  • set permissions and visibility of templates – for groups and projects
  • quickly insert favorite templates with just one-click

It's simple, yet powerful. It is loved by hundreds of help-desks and call-centres all over the world as well as by internal teams for various use cases.

For more information please visit the app's page on Atlassian Marketplace.

In case of any problems or inquiries, feel free to contact us at Spartez Software Support Portal or You may also browse our issue tracker. Canned Responses - help desk responses for Jira. 

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