Contents
Visibility scopes narrow usage of templates to a particular context.
You can create templates in one of four types of scopes:
- Personal - visible (in issues) to a specific user only. Managed by the user and administrators. Other users can now view the template on the Insights page.
- Projects - visible for issues from selected projects. Managed by respective project administrators and project leads.
- Global - visible to everybody. Managed by Jira administrators.
- Group - visible to members of any chosen group.
We've updated the visibility scope within Canned Responses Pro Templates to the following:
| Jira Admin | Project Admin / Lead | Group Member | Any User | |
|---|---|---|---|---|
| Personal | ADMIN | READ | READ | READ |
| Projects | ADMIN | ADMIN | READ | READ |
| Group | ADMIN | READ | ADMIN | READ |
| Global | ADMIN | READ | READ | READ |
ADMIN Can administer, view and use
READ Can view and use
Previously, there were limitations on the visibility of templates and insights:
| Jira Admin | Project Admin / Lead | Group Member | Any User | |
|---|---|---|---|---|
| Personal | NO ACCESS | NO ACCESS | N/A | ADMIN |
| Projects | ADMIN | ADMIN | N/A | READ |
| Group | ADMIN | READ | N/A | READ |
| Global | NO ACCESS | NO ACCESS | ADMIN | N/A |
ADMIN Can administer, view and use
READ Can view and use
NO ACCESS Only
For example:
If a template has multiple projects selected as a visibility scope – it is going to be available for every user in all issues in each of those projects.
Project leads or admins (as well as global admins) for all of the projects in scope will have permission to edit and remove it.
This page has no comments.