Canned Responses for JIRA is what makes commenting issues much faster and comfortable. This simple, almost lapidary name speaks for itself. Here is a time-saving tool for creating customizable, content-aware templates for comments and common responses. This simple yet powerful add-on rapidly improves your team's productivity by allowing users to re-use parts of messages effortlessly with one click. Designed with help-desks and call-centres in mind. Yet, use cases also include small groups of users who reply to similar queries frequently.
This documentation covers installation and add-on use. You can navigate through the documentation by using the menu located on the left side of the page.
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