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If your license key is being rejected, most probably it's because you are trying to enter your key in the wrong place. See this page for more detailed information on providing a license key. Please remember that from version 2.1.0 TFS4JIRA accepts only Atlassian Marketplace licenses. If you have old license type, obtained directly from Spartez, please write to in order to have your license migrated.


After you do that, you need to restart the application pool that TFS4JIRA synchronizer uses (the pool name is "TFS4JIRA Sync App Pool") - you can do that in the IIS Manager

Learn more about azure devops integration with Jira.