Canned Responses is what makes commenting Jira and Jira Service Desk issues better - faster, and more comfortable.
It's best at saving you time and improving your team's productivity and quality of communication.
It's simple, simple yet powerful. It is loved Loved by hundreds of help-desks and call-centrescenters all over the world as well as by internal teams for various use cases.
It allows you to:
- create and manage customizable templates for comments
- add content-aware macros for various values from Jira fields
- set permissions and visibility of templates – for groups and projects
- quickly insert favorite templates with just one-click
For Cloud users – we additionally recommend installing our browser extension.
Read more about installing the app.