|Template name||Name your template to identify it in template selectorsGive your template a name. This is the name you'll be searching for when using the template inside one of the fields Canned Responses Pro is available.|
Template visibility allows you to choose where you want to save the template. Template visibility can be visible only restricted to you , or shared with your teammates using Project or Global scopes.
Preselected scope is always suggested from current context but you can change it any time.
See visibility scopes to understand more about how they workswork.
Write your response content with needed macros in it. Content Macros will be resolved using the current issue context after you insert it in a commentthe template.
See list of all the macros that you can use.
Templates quick actions
Quick template actions inside templates dropdown allow you to execute the most frequent operations without leaving the comment field.
Canned Responses settings page
Canned Responses for Jira settings Pro settings page allows you to manage templates in a more comprehensive way than inline actions. In addition, you can clone and remove templates here.
Click the Cog icon next to the Canned Responses templates selector response button to open the plugin app settings page.
Here's the settings page with your personal templates.
You can move any existing template by changing it's its visibility scope.
Navigating between visibility scopes
You can navigate between all the scopes you are entitled to using the navigation bar.
If you think a comment may be useful in the future, you can create a template from it. Click the plugin app icon to save the content for future use.
Organizing templates into folders
You can group your templates into hierarchical structure using special syntax in the template name. Separate levels via You need to separate levels using a double colon, in example:
Such named templates will be grouped in the comment box as following::
You can group templates into folders using a special syntax in the template's name. Here are a couple of examples:
By adding double colons you can separate the folder from the templates that belong to it. In the example above templates will be grouped inside folders "Examples" and "Support". When browsing through the templates inside the field Canned Responses Pro is available, you will see the folders with a little arrow next to it indicating you can access/open them to select a template