1. Your templates will be migrated with Jira
Automatic migration is not available yet – it is in active development with a planned release date of .
Your Canned Responses' templates will be migrated automatically along with Jira data if you follow Atlassian's Cloud migration guide. Canned Responses add-on app will appear in Jira Cloud Migration Assistant to allow a smooth data transition.
Automatic migration availability depends on Atlassian enabling app migration in Jira Cloud Migration Assistant.
2. You may need a browser extension