We take data security very seriously so we use only trusted service providers with the highest security standards. On this page, you will find details on what data we store, where we store it and how we secure our clients' datait. If you think something is missing or you have any security related questions please let us know at Spartez Support Portal or firstname.lastname@example.org.
- Access log - web addresses accessed by user browser when communicating with Canned Responses add-on. It includes following data:
- request date
- IP address
- issue id
- user key and user id
- URL that the application was run on (includes Jira URL, JQL query, project key, and issue key)
- user authorization token
- browser name and version
- Application logs - internal application messages that don't contain any personal data.
For the better understanding of our clients, we collect anonymous statistics of the add-on usage. These statistics tell us how we should develop our plugin to make our clients customers happy.
What is collected
The following table is intended to give you a complete understanding of the policy that we use to collect analytics data.
|User interface and usage|
Displaying and interacting with all components and pages added by Canned Responses including:
Interacting means clicking on the components or changing their state.
|Flags and statistics|
We collect boolean flags and statistic numbers from entered data. This applies to data gather via add-on components or pages (including configuration and usage pages). For example:
Flags and statistics do not contain any user-created data.
We collect a few general context values from Jira.
Context parameters do not contain any user-created data.