You can track usage of your templates with:

1. Templates ranking – list of templates with their usage stats
2. Stats per template – detailed usage data and history for a particular template

This way, you can:

• See which templates are used most often and are most popular among your team — to know what works best
• See least used, potentially abandoned templates — to clean up
• Analyze in which issues particular templates were — to see the full context of the communication
• Discover effective personal templates used by your team — to popularize best practices
• Analyze detailed history log for templates — to audit the changes and usage
• ...

Templates ranking

To see templates stats – navigate to the "Insights" page via your project menu in Jira.

The table features the templates by their:

1. name,
2. visibility scope,
3. number of issues they were used in,
4. number of people they were used by,
5. date on when they were last used.

Please note:

• Clicking on the issues number will let you view the issues in the Jira issue browser
• The templates might be highlighted in colors based on the "last used" date – yellow after 180 days and red after 360 days

Filters

You can use filters to refine what you see in the table:

• Templates filters (Templates and Visibility scopes) — refine which templates are displayed on the list
• Usage filters (Used between, Used in projects, Used by, Used in fields) — refines what type of usage is counted in the stats

Stats per template

To see templates stats – click the "Insights" button by the template on the list of templates or in the edit dialog.

You can analyze:

1. Usage over time– with number of issues the template was used in
2. History of the template – when and by whom it was created, edited, and used in issues