Our new Appfire Documentation Space is now live!

Take a look here! If you have any questions please email support@appfire.com


Most of questions related to data policy are answered in the EULA and Spartez Software Privacy Policy.

If you think something on this page is missing or you have any security related questions please let us know at Spartez Software Support Portal or support@spartez-software.com. 

Server and Data Center

In Chat for Service Management Server and Data Center version, almost all data is stored in your Jira and we do not store any data on Spartez infrastructure. 


Additionally, we store analytics data, using:

  • Google Analytics
  • data securely stored in Google Cloud Platform BigQuery database

The collection of analytics can be disabled in the application's Global Settings.

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